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Returns & Exchanges

30 Day Return Policy (regular priced items only)

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Returns postmarked after 30 days will be refused and sent back at the customer's expense.  

 

30 Day Exchange Policy 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at majesticalshop@gmail.com 

 

Item Sizing
Due to the nature of our manufacturers, some items we ship 1-2x sizes smaller or larger than what you order (ex. if you order a S you might receive a L on the label). Please make sure to refer to the sizing guide on each particular item before placing an order. 

 

NON-QUALIFYING RETURNS
Products must be in UNUSED AND BRAND NEW CONDITION. If the product is used, damaged, and does not have the tags on it, we will not accept it back. This includes visible signs of use including deodorant/cosmetic stains, perfume, scents, etc. We will not reimburse you for shipping fees. Please pack your returns carefully.

 

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Shipping for Returns

Shipping
To return your product, you should email us at: MajesticalShop@gmail.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If the return was due to an error of ours (for instance, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return and provide a USPS paid shipping label via email for orders within the United States.
If the return is not due to an error of ours (i.e. you ordered it and then decided later on that you don't want it), the buyer accepts full responsibility for all shipping costs.

 

Refunds
Refunds are issued back to the original form of payment used for the purchase within 3-5 business days.

 

Process your Return or Exchange by email here

majesticalshop@gmail.com